Experience seamless connection between you, your Ford, and the world around you.


Connected world. Connected vehicles. Pair FordPass with FordPass Connect to unlock a range of smart features. Once paired, your vehicle will communicate with the world around you, updating you with information about your car and keeping you moving in intelligent ways.


Keeping you in touch, in control and entertained.

SYNC 4 & 4A

SYNC 4 and 4A are Ford’s most advanced and powerful SYNC systems. Using a large touchscreen and sophisticated voice recognition, SYNC 4 and 4A let you seamlessly operate a world of connected features.


SYNC 3 connects you to a range of smart features with simple voice commands and a responsive in-car  touchscreen. Plus, pair your smartphone with SYNC 3 to use some of your favourite apps from the driver’s seat.


Access support for your SYNC system quickly and easily. SYNC is continually being upgraded, so check this page for updates, information, and FAQs.


Meet your new navigator, weatherman, personal assistant, and much more… Activate Alexa Built-in for a host of connected vehicle, communication, and smart home features.


Enjoy seamless connectivity on the move with Alexa Built-in. Once activated, Alexa seamlessly integrates with your car, allowing you to manage your on-board systems, including navigation and climate control; plus, phone calls and infotainment; as well as giving remote access to your smart home features. You can even manage your personal calendars, email, and home shopping lists. And all by using simple voice commands.

Watch the film to find out how to activate Alexa Built-in.


Alexa intuitively integrates with your vehicle by simply using your voice. Want the air-con turned down? Need directions to the nearest supermarket or charging station? Simply ask Alexa.


Prefer to walk into a nice warm home? Can’t remember if you locked your front door? With Alexa Built-in, you have remote access to all your smart home devices for heating, security, lighting and more… all from inside your car.


Follow the steps below or watch our video to learn more about how to activate Alexa for your vehicle. You can use your existing Amazon account login details or create an account on the spot if you don't have one.

Step 1

Register Alexa Built-in by tapping on the Alexa icon on the SYNC 4 screen.

Step 2

On the status information screen, select Alexa Built-in, then select “Yes” or “Get Started”. 

Step 3

Scan the QR code or visit and sign into your Amazon account or create a new account. Follow the steps to finish registering.

Step 4

Now activate Ford Streaming. Tap "Subscriptions" within the FordPass app. Select "Ford Streaming" and follow the on screen steps to activate your in-car assistant.
Imagery and information shown throughout this website may not reflect latest Europe specifications, colours may vary, options and/or accessories may be featured at additional cost and locations and vehicles used may be outside of the Europe.

Ford policy is one of continuous product development. The right is reserved to change specifications, colours of the models and items illustrated and described on this website at any time.

⁰ The identified dealer fitted accessories are carefully selected third party supplier branded accessories and may have different warranty conditions, the details of which can be obtained from your Ford Dealer.

Dealer fitted accessories are fitted after registration and could have an impact on your vehicle’s fuel consumption. The Combined Fuel Consumption and Combined CO2 Emissions (WLTP) figures do not include dealer fitted accessories.

  • [†]Certain Alexa functionality is dependent on smart home technology.